Update date: April 23 2024
This Privacy Policy outlines how GIRLPOWER HK LIMITED, as the developer and operator, collects, protects, and uses user information, how users manage their own personal information, and how GIRLPOWER HK LIMITED protects minors’ privacy rights through the usage of our software, websites, and services (Collectively as “Services”), and the application and update of this Privacy Policy.
When you access or use the App, you agree to our Privacy Policy and you give explicit and informed consent to our collection, storage, use, and disclosure of your personal information we’ve set out in this Policy. If you do not accept and agree with our Privacy Policy, then you must not access or use the Services.
Please read and understand this Privacy Policy carefully before using our Services, especially those with conspicuous marks reminding you to pay special attention.
I.What data do we collect?
When Layla(Contains 4chat, ChatA and Ohla. In the following text, Layla is used instead of Layla/ChatA/4Chat/Ohla) provides Services, it may collect, store and use the following information:
Account Information: Layla collects, and associates with your account, the information you provide to Layla when you do things such as sign up for your account or log into your account (like your telephone number, email address, date of birth, gender, and public information on third-party platforms, such as your avatar and nickname on Facebook, and Google, etc.).
Device Information: Layla also collects information from and about the devices you use to access the Services to ensure the normal operation of application and Services, which may include without limitation language settings, IP address, gps_adid, android_id, time zone, browser type, device model, operating system version, internet service provider, mobile carrier, device configuration, device identification, device network information, device environment, and other identifiers associated with your devices.
User-Generated Content:Layla also collects information from and about you when you choose to upload or broadcast your generated content on our Platform, which include without limitation comments, images, photographs, videos, audio, etc.
Information,including text, images, and videos, found in your device’s clipboard, with your permission. For example, if you choose to initiate information sharing with a third-party platform, or choose to paste content from the clipboard onto the Platform, we access this information stored in your clipboard in order to fulfill your request.
Financial Information:You may choose to pay Layla for specific services, in such case, Layla may collect your payment information, which includes billing address and payment method information, such as credit, debit, or other payment card information, etc.
Usage Information:To ensure user account security, prevent transaction risks, and perform identity authentication, Layla may collect information related to how you use the Services, such information includes the frequency and overall usage of the Services, log information, chat information with others crash data, performance data, and application sources.
Messages, which include information you provide when you compose, send, or receive messages through Layla’s messaging functionalities. They include messages you send through our chat functionality when communicating with other users. That information includes the content of the message and information about the message, such as when it was sent, received, or read, and message participants. Please be aware that messages you choose to send to other users of the Platform will be accessible by those users and that we are not responsible for the manner in which those users use or share the messages.
Album Information: You may choose to allow us to access your albums to facilitate your use of the album images to publish to our Platform, chat with friends, change your avatar, etc.
Location Information:To perform security services and location-based services, such as recommending the content of your country, Layla may collect your geographical location.
Government ID Information: In certain circumstances, Layla may ask for a government-issued ID for fraud prevention, or as required by law.
Cookies. We and our service providers and business partners use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze how you use the Platform, including which pages you view most often and how you interact with content, enhance your experience using the Platform, improve the Platform, provide you with advertising, and measure the effectiveness of advertisements and other content. We and our partners also use Cookies to promote the Platform on other platforms and websites. Cookies enable the Platform to provide certain features and functionality.
Other Information: You may at your sole discretion provide other information to Layla.
II.How do we collect your data?
You directly provide Layla with most of your personal information Layla collects. We collect data and process data when you:
Register as a user or place an order for any of our privileged services.
Voluntarily complete a customer survey or provide feedback via email.
Use or view our Services via your cookies.
Layla may also receive your personal information indirectly from the following sources:
At Your Direction: You may direct other individuals or third parties to share information with Layla. For example, log in to Layla through platforms such as Google, Facebook and TikTok.
From Third-Party Service Providers: We may also validate the information you provide — for example, when you purchase any specific services from Layla, with a third party for security, and for fraud-prevention purposes.
In order to facilitate your use of Layla, we may request the following permissions from you. If you refuse, you may not be able to use the relevant function.
| Permission | Purpose |
|---|---|
| ACCESS NETWORK | For obtaining network access mode information |
| READ/WRITE/STORAGE | For reading and saving device information and record logs |
| ALBUMS/VIDEOS/AUDIOS | For your profile, IM and live room |
| CAMERA | For making video calls and taking photos |
| MICRO | For making voice calls, sending voice messages and living in voice room |
| GEOGRAPHICAL LOCATION | For recommending friends to you, and sending your location to friends |
Additionally, please note that we may use certain third-party SDKs to implement the security of our business operations and products. You can also use third-party developed H5 pages or mini programs, which may also collect your information when using our products. The information that may be collected are listed below:
1.Agora sdk
Personal information collected: Phone model, IP address, memory, CPU model, and call quality information
Privacy policy URL:https://www.agora.io/en/privacy-policy/
2.Tencentcloud sdk：
Personal information collected: Phone model, IP address
Privacy policy url: https://www.tencentcloud.com/zh/document/product/301/17345
3.Tencent rtc sdk
Personal information collected: Phone model, IP address, memory, CPU model, and call quality information
Privacy policy url：https://trtc.io/document/48827
4.ishumei sdk
Personal information collected: basic equipment information, IMEI (International Mobile Equipment Identity), device network information, device application information
Privacy policy url：
5.firebase analytic sdk
Personal information collected: Log, basic device information, IP address, geolocation-related data , device performance data
Privacy policy url:https://policies.google.com/privacy?hl=zh-cn
6.thinkingdata sdk
Personal information collected: Log, basic device information, IMEI (International Mobile Equipment Identity), geolocation-related data
Privacy policy url:
7.httpdns sdk
Personal information collected: IP address, geolocation-related data
Privacy policy url:
8.LiveData sdk
Personal information collected: basic equipment information, device network information, device application information. Text, pictures, audio, video you send. Your image, voice, portrait, and your communications.
Privacy policy url: https://www.ilivedata.com/site/privacy-agreement
III.How will we use your data?
Layla collects your personal information so that we can:
Ensure the normal operation of application and Services.
Provide services to you, such as verification, upgrade, etc.
Conduct user authentication.
Conduct account retrieval.
Archive and backup purposes.
Improve the user’s information safety and provide customer support.
Protect security and prevent fraud.
Provide specific functions of the software or other functions based on your request.
Research and analyze your use of the Service, provide troubleshooting, maintenance and improvement of our service.
Send you marketing communications.
Enforce our terms, conditions, and policies.
Comply with law, such as content monitoring for User-Generated Content (including comments, images, videos, music, etc.), to ensure the content submitted by the user does not contain any pornographic, infringing, hate-related, violent, or illegal content.
Layla may share personal information with service providers who act on our behalf, our partners, or others at your direction. Further, Layla does not share personal data with third parties for their own marketing purposes.
Affiliate: Layla may share your information with any member or affiliate of our group, which includes our subsidiaries, our ultimate holding company and its subsidiaries, and companies that we control, are controlled by or under common control, and our strategic business partners, and their subsidiaries, in each case in or outside your country, for the purpose set out above.
Third-Party Service Providers: Layla may engage with third-party service providers to perform certain tasks on our behalf, such as processing or storing information, performing fraud prevention, and conducting payment processing services. Layla’s service providers are obligated to handle personal information consistent with this Privacy Policy and according to our instructions. They cannot use the personal information we share for their own purposes and must delete or return the personal information once they’ve fulfilled our request.
Payment processors and transaction fulfillment providers, who may receive the information you Provide, but would not receive your message data.
Advertising, marketing, and analytics vendors, who may receive the information you provide, but would not receive your payment information or message data.
Game business partner, who may receive the information about your account(such as the amount of diamonds),and the information you provide, but would not receive your message data.
Public Agency: Layla may share your information with law enforcement agencies, public or tax authorities, or other organizations if legally required to do so, or if Layla determines that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Successor: Layla may share your information with our successor if we sell, buy, merge, or partner with other companies or other businesses, or sell some or all of our assets. In such transactions, user personal data may be among the transferred assets.
Others: Layla may share personal information with others at your direction or with your consent. Layla may also disclose information about you where there is a lawful basis for doing so, if Layla determines that disclosure is reasonably necessary to enforce Layla’s terms of services or to protect Layla’s operations or users.
IV.How do we store and protect your data?
We securely store your personal information at Singapore. We use reasonable measures to help protect information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
The duration of the storage of personal information is determined by the respective legal retention period (e.g., commercial and tax retention periods). After expiry of this period, the corresponding information will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.
Layla will protect the personal information provided by you with safety protection measures conforming to industry standards to prevent unauthorized access, unauthorized public disclosure, unauthorized use, unauthorized modification, damage or loss of data.
The Internet is not absolutely safe, and e-mail, instant messaging, and communication with other users are not encrypted. We strongly recommend that you should not send personal information through such means. Please use a complex password to help us ensure the security of your account.
After an unfortunate personal information security incident occurs, we will use commercially reasonable efforts to conduct the assessment of the data breach to determine whether it should be notified to the relevant authority or affected individuals. Where we assess that a data breach is a notifiable data breach, we will notify the relevant authority or affected individual (as the case may be) as soon as is practicable.
Layla only keeps user information in accordance with this policy. When our products or services are ceased, we will notify you in the form of notification, announcement, etc., and delete your personal information or anonymize it within 90 days, unless otherwise required by relevant law.
Layla strives to provide security for users’ information to prevent loss, improper use, unauthorized access or disclosure of information. Layla will comprehensively use various security protection measures within a reasonable security level to ensure information security.
V.Marketing
Layla would like to send you information about our Services that Layla think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Layla from contacting you for marketing purpose. If you no longer wish to be contacted for marketing purposes, please contact us at:
Our email: billionsmatch@gmail.com
VI.What are your data protection rights?
Right of Access: You shall have the right to obtain your personal information which is in our possession or control, and information about how your personal information has been or may have been used or disclosed by us, except we are entitled not to provide you with your personal data or other information as required by law.
Right to Rectification: You have the right to obtain from us without undue delay the rectification of inaccurate personal information concerning you and, if applicable, to have incomplete information completed, unless we are satisfied on reasonable grounds that the correction and completion should not be made.
Right to Erasure: You have the right to demand from us the erasure of personal information concerning you without undue delay if retention of such personal information is no longer necessary for legal or business purposes.
Right to Restriction of Processing: You have the right for the duration of the verification by the controller to demand the restriction of processing if one of the conditions applies, e.g., if you have objected to the processing.
Right to Data Portability: You have the right to receive the personal information concerning you in a structured, commonly used and machine-readable format and to have this information transmitted to a third party, as long as the processing is based on consent or on a contract and the processing is carried out by means of automated procedures.
Right to Object: If personal information is collected for the purposes of legitimate interests or in the public interest or in the exercise of official authority, you have the right to object to this processing, on grounds relating to your particular situation, at any time. We will no longer process the personal information unless there are demonstrable compelling legitimate grounds for this processing which override your interests, rights and freedoms or which serve in the establishment, exercise or defense of legal claims. You should be cognizant of the fact that exercising your Right to Object may affect the ability of Layla to continue providing the requested services.
Users can query or correct the user information and authorization after logging in to the personal center. When you withdraw your account, because there are high-value properties such as members and game equipment in the account and the cancellation is irreversible, in order to avoid the cancellation without the user’s permission, such as robot operation or malicious cancellation, causing losses to the user, you need to provide ID number. The user information provided during account cancellation is only used to verify the security of the cancelled account. Layla will keep it desensitized and confidential.
If you make a request, Layla will respond to you as soon as possible. If you would like to exercise any of these rights, please contact us at:
Our email: billionsmatch@gmail.com
VII.Cookies and similar technologies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you use Layla Services, Layla may collect information from you automatically through cookies or similar technology.
Layla uses cookies and similar technologies in a range of ways to improve your experience when you use our Services, including:
Keeping you signed in.
Understanding how you use Layla Services.
Conduct relevant data statistics
Layla uses cookies and similar technologies for below purpose:
Functionality – Layla uses these cookies or similar technologies so that we recognize you when you use Layla Services and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies or similar technologies are used.
Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt out on some mobile applications by following the instructions for Android, iOS, and others.
Please note you must separately opt out in each browser and on each device.
VIII.Privacy policy for minors
Layla does not knowingly collect or solicit personal information from anyone under the age of 13 or order (or equivalent minimum age in the relevant jurisdiction) (“Minor”) or knowingly allow such persons to use our Services. If you are a Minor, please do not send any information about yourself to Layla, including your name, address, telephone number, or email address. No Minor may provide any personal information to Layla. In the event that Layla learns that it has collected personal information from Minor, Layla will delete that information as quickly as possible. If you believe that Layla might have any information from or about Minor, please contact us at:
Our email: billionsmatch@gmail.com
IX. Do not sell your personal information
Layla herein makes the following additional commitments to you. Layla will retain, use, or disclose personal information for any purpose other than for the purposes set out in this Privacy Policy, in no event will Layla will sell any such personal information.
X.Transfer of personal information outside of your country
Layla Services connect you to the world. To make that possible, you hereby agree to authorize us to transfer your information across national borders. The Recipients of the data in these jurisdictions are subject to data privacy laws that have similar data standards to those of Singapore. Layla complies with laws on the transfer of personal data between countries to help ensure your information is protected, wherever it may be.
If you are a user from the European Economic Area (EEA), British, or Swiss, we would like to let you know the processing of your personal data may involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
We adopt the Standard Contractual Clause approved by the European Commission or other relevant departments which gives personal data the same protection it has in Europe.
We adopt the equivalent mechanism stipulated in the laws applicable to data transmission to the United States and other relevant countries/regions.
XI. Privacy policies of other websites
Layla Services contains links to other websites or application. This Privacy Policy applies only to Layla Services, so if you click on a link to another website or application, you should read their privacy policy.
XII.Application and Renewal of this Policy
As part of our efforts to ensure that we properly manage, protect, and process your personal data, we may from time to time update this Policy to ensure that this Policy is consistent with future developments, industry trends, and/or any changes in legal or regulatory requirements. We will use commercially reasonable efforts to generally notify all users of any material changes to this Policy, such as by updating the “Last Updated” date at the top of this Policy, which reflects the effective date of such Policy, or through a notice on our website or software applications.
You hereby waive any right to receive specific notice of each such change and agree to be bound by the prevailing terms of the Privacy Policy as updated from time to time. Please ensure that you visit our Policy regularly to obtain updated information on the handling of your personal information.
XIII. How to contact us
If you have any questions about Layla’s Privacy Policy, the information we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at:
Email us at: billionsmatch@gmail.com
If Layla could not response your question, you may refer your complaint to the applicable regulator.